PRIVACY POLICY
Effective Date: 08/03/2026
Scrubbster respects your privacy and is completely committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book our mobile detailing services.
1. Information We Collect
When you interact with Scrubbster, we may collect the following types of information:
Personal Information: Your name, phone number, email address, and home or work address (where the detailing service will take place).
Vehicle Information: The make, model, year, VIN, and condition of your vehicle(s) to ensure we provide the correct services and update your CARFAX with any provided services.
Payment Information: Credit card numbers or billing details. (Note: We use secure third-party payment processors, and we do not directly store your sensitive financial data on our servers).
Usage Data: Basic data regarding how you use our website, such as your IP address, browser type, and pages visited, to help us improve our online experience.
2. How We Use Your Information
We use the information we collect strictly to operate our business and provide you with top-notch service. Specifically, we use your data to:
Schedule, confirm, and fulfill your mobile detailing appointments.
Send you service updates, reminders, and invoices.
Process your payments securely.
Respond to your customer service requests and inquiries.
Improve our website and service offerings.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your data in the following limited circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our business, such as scheduling software, email platforms, and payment processors. These parties are obligated to keep your information confidential.
Legal Requirements: If required by law, subpoena, or other legal processes, or to protect the rights, property, and safety of Scrubbster, our customers, or others.
4. Data Security
We implement standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your data.
5. Your Choices and Rights
You have the right to control your personal data. You can:
Opt-Out: Choose to stop receiving marketing or promotional emails from us by following the "unsubscribe" link in those emails. (You will still receive service-related communications regarding your bookings).
Access or Delete: Contact us to request a copy of the personal data we hold about you or ask us to delete it from our systems.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top.

